Blog Posts
Musings on Many Different Things
A little something for you to read while it looks like you're working.
The Race I Didn’t Expect
May 18, 2016
I ran a race with my whole family and it turned out to be the race I hadn’t expected to run. This is the story how my kids ran their first 5k.
“Cool Company Story, Bro!”
February 23, 2016
I read a lot of company websites. Whether it’s writing a LinkedIn profile, a blog post for a client, or just getting some context regarding a company, I troll many a company site to find information about them. And finding it is not always easy. As vital as it is for a company to have […]
Customer Service: “You had me at ‘Hi there.’”
January 23, 2016
Customer service is your brand. And your brand is every point the customer interacts with you: from a website, logistics, product, and all communications.
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